1. Shipping & Delivery
All amounts are stated in Australian dollars (AUD). The purchase price does not include GST. Shipping charges will be shown separately.
All orders placed through Amiya are shipped by standard Australia Post.
We offer complimentary shipping on all orders over $150. If you order is less than $150 in value a small charge for postage applies of $12.95 per order.
Amiya will normally ship the Product(s) within 2 Business Days of the receipt of your order, unless otherwise noted in the Product description. Any delivery times displayed on the website are estimates only, based on the information provided to Amiya by its shipping company.
Amiya will deliver the Product to the place of delivery you specify when making your order. Title to and risk in the Product will pass to you upon delivery of the Product to this place of delivery.
We regret that currently we do not post outside of Australia.
We guarantee that our products will be delivered in new condition. If the product was damaged or faulty at the time of delivery (to the customer), it may be returned within 14 days (of the delivery date). Amiya will refund the product price or replace the item. Any refunds will be transferred back to the original payment method, eg. your credit card (via PayPal) or PayPal account.
We are not able to refund any shipping costs that have been incurred and products must be returned at the customer’s own expense.
A refund will not be given if any of the following circumstances has occurred:
- The product has not been returned within 14 days of the customer’s delivery date (except as required by law)
- The product has not been returned in its original (new and unused) condition
- The product has been damaged after the customer has received it
- The product is found to not be faulty or damaged
- The product is or has become scratched
- You do not like the texture of the product (such as a satin finish or polished finish)
- The product was a gift and the recipient does not like it or wish to keep it
- There is a small variation in the product specifications
- You have changed your mind and no longer wish to keep the product
- You do not like the general design/style of the product or if, once you receive the item, you decide that you would like a different design/style
- Your situation has changed and you no longer require the product
- You have found and/or purchased the product elsewhere
If a customer returns a product when one of these circumstances has occurred, it will be sent back to the customer and they will be charged the shipping costs.
If for any reason a product you have ordered is not available or out of stock, we will refund you via PayPal and in this case any shipping costs will be refunded.
4. Licence to use the content on this Website
(a) You acknowledge that this Website and all related content is subject to copyright and possibly other intellectual property rights (“Intellectual Property Rights”).
(b) We grant you a limited, non-transferable licence to access and use this Website solely for your personal, non-commercial purposes.
(c) We retain all right, title, and interest in and to this Website and all related content, and nothing you do on or in relation to this Website or any of the related content will transfer any Intellectual Property Rights to you or, except for the licence referred to in paragraph (b), licence you to exercise any Intellectual Property Rights unless this is expressly stated.
(d) Except as provided in these terms and conditions, permission to reprint or electronically reproduce this Website or any related content in whole or in part for any other purpose is expressly prohibited, unless prior written consent is obtained from us.
(e) Subject to applicable law, we may revoke the permission referred to in paragraphs (b) and (d) at any time and may suspend or deny, in our sole discretion, your access to all or any portion of this Website without notice.
5. General Restrictions
(a) You must not disclose to any other person any user name and password that we give to you. We will assume that any use of this Website made using that user name and password is you, and you will be responsible for any such use, except where you have notified us under paragraph (b).
(b) You must notify us if you become aware of any improper use or disclosure of your user name and password, in which case we will allocate a new user name and password to you.
(c) In using this Website, you must not:
(i) provide us with inaccurate or incomplete information;
(ii) violate any applicable laws, or use this Website for any purpose that is unlawful or prohibited by these terms and conditions;
(iii) impersonate any person;
(iv) distribute viruses, corrupt files, or any other similar software or programs that may damage the operation of any computer hardware or software;
(v) collect or store personal data about other users of this Website; or
(vi) engage in any other conduct that inhibits any other person from using or enjoying this Website.
If you are in any doubt or would like to speak to us at any time, please contact us via one of the below methods at your earliest convenience:
- Email: [email protected]